Operations Assistant (Remote)
Ascend Technologies is a rapidly growing Managed Service Provider based in Chicago. We help clients make IT investments with confidence and support their team with a dedicated, trusted staff committed to excellence. Our team is growing together because we focus on success for our clients, and each other.
We have an opportunity available for an Operations Assistant. This person will work hand in hand with the Operations Manager of Salesforce Consulting & Application Solutions performing tasks and services to support effective and efficient business operations. This is the perfect role for someone who is motivated to learn and contribute within a fast-paced environment. We're looking a great communicator and a natural desire to help others. You'll continue building our company brand and as Ascend continues to grow, you will have the opportunity to consistently learn new skills and develop professionally. We always seek to promote from within, allowing employees to advance their career.
Day-to-Day Responsibilities:
- Facilitate Vendor/Contractor Relationships
- Assist with onboarding vendors and contractors and maintain accurate and up-to-date files, contracts, records, and documentation
- Assist with monthly reconciliation of contractor's time with invoices and approval process
- Assist with time entry Vendor Time Tracking systems (Agile, Fieldglass)
- Assist with monthly verification of expense reports and approval process
- Facilitate payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies
- Payroll Administration
- Assist with payroll functions including verifying timely submission and accuracy of employee time weekly
- Administrative Tasks
- Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management
- Assist with the management and tracking of Salesforce certifications, programs, vouchers, etc
- Assist with design, implementation and ongoing management of operations processes and policies (i.e creation and maintenance of assignments, billing milestones, NDA's/MSA's, etc.)
Your Skills and Experience
- Excellent verbal and written communication
- Excellent interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
- Proficient with Microsoft Office Suite
This is a full-time position. We provide our team a generous benefits package. We offer medical (Blue Cross of IL), dental, vision, life & disability insurance, flexible spending accounts, voluntary accident and illness coverage, legal services, and 401k w/employer match. Ascend also extends a flexible time off policy to provide employees a healthy balance of life's demands.
Ascend Technologies is an equal opportunity employer. We believe prosperity is driven by the diversity of our employees. We celebrate authenticity and provide a safe and inclusive environment for all.
The information you submit will be reviewed promptly! If it is determined you could be successful in this role, we will contact you for an interview. Thank you so much for your time.
Sincerely,
Ascend Technologies Recruiting Team
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