Bread & Roses Housing Inc Jobs ⊷ Customer Service Representative at Bread & Roses Housing Inc - November-2021

November 22, 2021

The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.

In support of the Sales strategy for assigned territory, develops and retains a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division's products and/or services.

Essential Functions

  • Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
  • Compiles lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys
  • Assesses individual client needs and develops, presents and implements a plan to meet those needs
  • Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate events
  • Collaborates with internal marketing teams provided for their territory where needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy
  • Effectively creates or adapts and delivers presentations to customer groups, target customers, agents and others
  • Interacts daily with other work groups (Operations, Marketing and Escrow branches
  • Communicates proactively with and responds in a timely manner to clients

Knowledge and Skills/Technology Used

  • Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
  • Applies diplomacy and tact
  • Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
  • Strong interpersonal communication skills
  • Flexible with the ability to adapt strategy to changing conditions
  • Understanding of market and competition with the ability to identify external threats and opportunities
  • Ability to persuade and influence others
  • Strong negotiation skills
  • Visibility requires maintaining a professional appearance and providing a positive company image to the public.

Job Types: Full-time, Internship

Pay: $21.00 - $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid training
  • Parental leave
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Boston, MA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: Multiple Locations

Company:Bread & Roses Housing IncLocation:Boston MA USJob Types:Full TimePost Date:November 22, 2021Valid Through:December 22, 2021

Most job postings stay active for 30 days, however, the time a job posting stays active depends on the company, the industry, the industry's employment rate and the position. It's best to apply for a job within a week or two of the job being posted to increase your chances of getting the job. The quicker you apply, the easier it is for the hiring manager to see your application and get in contact with you if they're interested. Though this is the best time to apply, you can also apply for jobs later than this date, but be aware that after two weeks the chances of getting the job typically decrease.

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

Related Jobs

Popular Jobs