General Position Summary
We are an experienced team of hard-working and focused operations, installation, and service professionals, who partner with the nation's leading Solar providers to install residential solar PV projects. We are over 100 employees strong and offer competitive pay, career advancement opportunities and great benefits.
HomeEnergy (HE) is looking for an Employee Relations Coordinator (ERC). The ERC will report to the Human Resources Department and play an integral role in providing employment-related guidance and support to management and employees. They work to prevent and resolve problems or disputes and assist in creating and enforcing policies in the workplace. The ERC independently carries out responsibilities in the areas of performance management, discipline, records retention, and employee relations. The ERC oversees and ensures effective, thorough, and objective investigations.
Essential Duties/Major Responsibilities:
1. Coordinate with HR Team, Managers, Field Supervisors, and other staff to implement employee relations services and programs.
2. Support and counsel employees in addressing workplace issues, advocating for employees when appropriate, and act as a liaison between employees and supervisors.
3. Provide guidance and make recommendations for successful resolution of personnel and performance issues, in accordance with HE policy and applicable laws.
4. Coordinate and measure performance management and competency program for organization and individual development.
5. Assist with discipline documentation and processes to ensure timely, consistent, and appropriate intervention.
6. Oversee the internal investigation process, developing training, providing support to investigators, and tracking investigation progress through to completion.
7. Conduct assigned investigations.
8. Develop and administer exit interview program, conducting exit interviews, collecting, and analyzing data, and escalating findings and trends.
9. Assist in the determination of and compliance with employee NEC and OSHA accommodations.
10. Audit HR practices in conjunction with HR colleagues to ensure regulatory compliance.
Secondary Duties:
1. Support Accident Prevention Program activities.
2. Serve as a member of various committees, as assigned.
3. Provide backup to other HR positions, as needed.
4. Perform other related duties as assigned.
Core Competencies:
Customer Focus
Primarily focused on customer needs, able to deliver high-quality, value-added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.
Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably; respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.
Ethics, Values, and Judgement
Exercises best judgment, trustworthiness, and professional standards of conduct; consistently demonstrates organizational values, moral principles, and accountability in behavior, character, and action. Defends intellectual freedom and patron confidentiality.
Professional & Technical Knowledge
Demonstrates proficiency in professional and technical skills/and or knowledge in position related areas; purposely keeps up with current developments and trends in areas of expertise, to foster personal success and connections for others.
Communicates Effectively
Conveys ideas/information clearly, engaging, and suitable to the audience. Main point of their message is apparent. Listens more than they speak, responds appropriately. Seeks influence.
Work Quality
Inspires and strives for excellence in all aspects of work including setting high standards of performance for self and others; ensures that results are complete and accurate; exhibits attention to detail.
Dealing with Ambiguity
Can shift gears comfortably; can decide and act without the total picture; can comfortably handle risk and uncertainty, does not exhibit excessive need to control or track, can 'let go' and move forward in uncertainty.
Compassion
Authentically cares about people with a desire to help them; demonstrates real empathy with and for others yet maintains appropriate boundaries.
DESIRED MINIMUM QUALIFICATIONS:
Education and Experience:
· Graduation from a four-year college or university with a major in human resources, public administration, or a closely related field.
· Five years of training and/or on-the-job experience in employee relations, investigations, or performance management.
· Or an equivalent combination of education and/or training and/or experience.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you able to pass a background check?
- Are you able to start immediately? If not, when?
Education:
- Bachelor's (Preferred)
Experience:
- Employee relations: 5 years (Preferred)
- documentation: 1 year (Preferred)
Work Location: Remote