Zendesk is excited to hire a highly motivated and organized Executive Assistant to support our executives across Finance, Sales, and Operations, with direct support for 4 executives. The ideal candidate is focused and willing to actively work behind the scenes to ensure that our leaders and their teams are functioning smoothly and efficiently. You must have a demonstrable track record of success in supporting teams in a dynamic work environment! You are upbeat, with a fun-loving, empathic demeanor, yet you are an accomplished professional with the ability to handle challenging situations with grace and tact with an acute sense of urgency and proficiency. It's important to handle sensitive and confidential matters with unwavering integrity and ethics at all times. Excellent verbal, written and organizational skills are a must. This role is non-exempt.
Responsibilities:-
Proactively maintain calendars and daily schedules, fielding and prioritizing requests
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Handle all travel and expenses for your assigned executives in a proactive, fiscally alert manner
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Ensure and maintain the confidentiality of all appropriate communications and document
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Maintain a positive and effective working relationship with all members of the Zendesk team
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Minimum of 2-3 years working experience in a tech/SaaS environment preferred
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2 - 4 years of related work experience (general office administration, or reception) and general knowledge within their functional area
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Proven record of meeting deadlines and taking initiative to make confident and well-informed decisions
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Excellent organization skills, acute attention to detail, and an ability to balance multiple tasks in a fast-paced and time-sensitive environment
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Demonstrates an ability to anticipate needs and changes, then react with the best interest of the business and/or executive in mind
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Ability to influence others; handle conflict appropriately, know when to delegate issues upward and when to apply common sense
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Experience in heavy calendar management. Understanding priorities and how to prioritize key meetings and events
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Excellent time management skills with proven ability to manage multiple competing priorities and to constantly re-prioritize
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Outstanding work ethic and a "can-do" attitude for all situations – no task too big or too small to handle
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Excellent written and verbal interpersonal skills and strong sense of professionalism
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Highly proficient with all Google Suite applications
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at www.zendesk.com.
We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
U.S. Applicants Only: Consistent with Zendesk's emphasis on employee wellness and our shared interest in public health, Zendesk requires all U.S. employees to provide proof of full vaccination against COVID-19. Zendesk will consider accommodations for reasons recognized by applicable law. Zendesk prohibits discrimination and will not tolerate discrimination based on a person's disability, physical or mental conditions, religion, or any other status protected by law.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.
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